Make a Claim

The Action Insurance Brokers Team has immense experience in managing a diverse range of claims over the Company’s 21 year history - from motor collisions to Businesses suffering total losses due to storm or fire damage.

On occasions our clients have been affected by extreme events that put their prime assets and livelihoods at risk.

Our Team of dedicated and caring claims professionals offer support and assistance in managing a claim, from lodgement to completion in a manner that delivers the best possible outcome.  Our Team’s involvement will assist to reduce the stress created by an adverse event. We will co-ordinate communication between the Insurer and all the various parties from assessors to repairers to claims investigation specialists..

We are committed to delivering personalised service that keeps you fully updated on the progress of your claim.

Furthermore, given Australia’s ever changing climatic conditions and seasonal weather events where extreme weather conditions are not uncommon, Action has the systems, processes, technology and most importantly – the right people to ensure that regardless of the situation, timely settlement can be attained. We have additional specialist resourcing that can be seamlessly engaged in the event of a sudden influx of claims so we can continue to deliver a high standard of service delivery regardless of the event.

For Emergency help in flood, storm or major weather event call State Emergency Services on 132 500

For Glass repairs – windscreen, glass in home / office or shop contact O'Brien Glass on 1800 645 011 ( costs may apply dependant on policy coverage)

Insurer Emergency / After Hours Directory

AIG 1300 030 886
Accident & Health 02 9251 8700
Allianz 13 10 13
Berkshire Hathaway Specialty Insurance 1300380377
Calibre 1300 306 226
CGU 132 481
CHU 1800 022 444
Chubb 02 9273 0100
Enthusiast 1800 101 045
EML 1800 469 931
Fleetsure 02 9299 5777
Fullerton Health 02 8256 1770
Global Transport 1800 783 251
IAL 1300 559 019
iCare 134422
JUA 02 8272 4800
Mecon 02 9252 1040
Miramar 1300 552 446
NTI 1800 684 669
QBE 1800 023 387
QUS 1800 940 830
Steadfast Direct 1300 559 019
Suncorp 132 524
Strata Unit Underwriters 1300 668 066
Underwriting Agencies of Aust 02 4925 6666
Vero Insurance Limited 1300 888 073
Zurich Insurance 132 687
State Emergency Services 132 500